13 January 2013 Commercial

OTM expands services to retain Npower contract

The appeal of colour and personalisation on transactional documents has been crucial to retaining contracts for OTM and Communisis.

OTM runs the HP T200 inkjet web press.

OTM runs the HP T200 inkjet web press.

ENERGY PROVIDER NPOWER IS to redesign its statements and mailings to take advantage of the high speed personalisation and colour capabilities of the HP T200 press at print provider Opus Trust Marketing.

The Leicester company has renewed its supplier contract with Npower for a further three years and the ability to develop the design of the statements thanks to the colour possibilities of the HP inkjet web have been a key element. The company wants to create clearer communications for its customers using the inkjet press.

OTM HAS PROVIDED PRINT TO Npower since 2000, but the renewal was not taken for granted. Hilary O’Grady, marketing operations manager for nPower says: “After a comprehensive review where price, quality and innovation were all put under the microscope, we have found that Opus Trust Marketing continues to offer the best solution. Over the years Opus Trust Marketing has reliably sent millions of communications on our behalf. I look forward to continue working with the team.”

For its part, Linda Scott, OTM CEO adds: “We are delighted that Npower has chosen to continue working with us for another three years. The contract renewal is testament to the high service levels and continuous improvement we have brought to Npower’s customer communications for more than a decade.”

THE ANNOUNCEMENT COMES A WEEK after Communisis announced that it had signed Nationwide Building Society for a nine year transactional and marketing print deal from its Speke operation. This houses the company’s HP T410 inkjet web presses and also involves a switch to sophisticated colour printing. The printer has worked with the building society for several years and grows that relationship by absorbing Nationwide’s inhouse production into Communisis.

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OTM runs the HP T200 inkjet web press.

OTM runs the HP T200 inkjet web press.